Applying ISO 9001 and CMMI in Quality-Oriented Knowledge Management for Software Process Improvement
نویسندگان
چکیده
ISO 9001 Quality Management System (QMS) and Capability Maturity Model Integration (CMMI) are quality management technologies, which can be applied to the software industry. This paper adopts these two management technologies to improve software process quality. ISO 9001 stresses the importance of building a QMS complying with the ISO guidelines of documation. CMMI stresses the importance of building a process improvement model following the CMMI documentation guidelines. In addition, knowledge management (KM) technology transforms these quality-related documents into valuable knowledge that can be utilized effectively and efficiently throughout the entire software organization. The objective of this paper is to apply and integrate ISO 9001 and CMMI in a quality-orientated knowledge management system for software process improvement (SPI). Focusing on the combined approaches and methodologies, the software process of a real software company is analyzed for designing a web-based prototyping quality-orientated KM system. The main functional modules of the system include creating, archiving, querying and managing the ISO and CMMI based quality system document. With the prototyping system, this paper confirms the benefits and synergies of the quality system for software development and process improvement. This paper also provides the transformation guidelines from ISO 9001 to CMMI for software companies to enhance the quality-orientated knowledge management of software processes.
منابع مشابه
Applying TQM, CMM and ISO 9001 in Knowledge Management for software development process improvement
Traditional software development process emphasises testing techniques, but show weakness in planning. However, it does not satisfy the requirement of the user to cause failure cost heavily. ISO 9001 Quality Management System, Capability Maturity Model (CMM) and Total Quality Management (TQM) are quality management technologies, which can be applied to the quality industry. In addition, Knowled...
متن کاملA unified model for the implementation of both ISO 9001: 2000 and CMMI by ISO-certified organizations
ISO 9001 is a standard for quality management systems and CMMI is a model for process improvement. If an ISO-certified organization wishes to improve its processes continuously, implementing CMMI would be a good choice, as it provides more detailed practices for process improvement than the ISO standards. However, there are two issues that need to be resolved when an ISO-certified organization ...
متن کاملEarly results of a comparative evaluation of ISO 9001 and ISO/IEC 15504 assessment methods applied to a software project
This paper presents early results of a comparative study undertaken on a software project. The methods used for assessment included an ISO 9001 based audit checklist for software (SABS ARP 042), and the emerging ISO/IEC 15504 standard for software process assessment and capability determination. While the two methods focus on different issues, namely quality system compliance to ISO 9001 in the...
متن کاملIndex-based Process and Software Quality Control in Agile Development Projects
In software development, it is important to assure a high level of process and software quality. In the agile context, suitable approaches to measure and analyze these aspects are hard to find. CMMI and SPICE are too heavyweighted, while EN ISO 9001 is too lightweight. To fill this gap, andrena objects ag developed ISIS, a navigation system for process and software quality management that combi...
متن کاملThe Tutelkan Reference Process: A Reusable Process Model for Enabling SPI in Small Settings
The adoption of international standards and models of process quality is difficult for small organizations due to several issues they face, such as inability to afford the associated costs and unawareness of SPI benefits. This article presents the Tutelkan Reference Process (TRP), a public software process that is conformant to CMMI-DEV v1.2, ISO 9001:2000 and Competisoft, and whose process ass...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید
ثبت ناماگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید
ورودعنوان ژورنال:
- IJEBM
دوره 2 شماره
صفحات -
تاریخ انتشار 2004